NEW mamaRoo® multi-motion baby swing

The MamaRoo 4 is is 25.5" L x 19.5" W x 33" H and weighs 8.6kg

You should be able to find the model number underside of the base.

Make sure to check if there is something obstructing the unit (e.g. puzzle piece, a penny, etc.). If there is an obstruction, remove it safely and then press play. If that does not work, do not open the base (negates the warranty). Contact 4moms Australia customer service to start your warranty claim.

Try plugging your MamaRoo 4 into a different outlet. This error might be the result of using the unit with a baby over the 11.3kg weight limit or if the baby is able to sit unaided. If so, stop use immediately.

The built-in sounds will not play when the MP3 cord is plugged into your device, so make sure the cord is unplugged. If that does not fix the issue, make sure that the volume is not muted.

Please make sure you are using the original 4moms labelled power cord that come with the MamaRoo4. Using other power cords will allow the unit to power on and play music, but the seat will not move and display an error message. If you do not have the original power cord, a replacement can be purchased.

Try adjusting the volume on the unit. Also, make sure the MP3 cord is plugged in completely on both ends.

The sparks that you are noticing when plugging the MamaRoo4 into a wall outlet or connecting the power cord into the base of the seat are normal.

If you notice continuous sparking or smoke at anytime you should contact a certified electrician immediately to have your house and wall outlet inspected.

First, remove the seat from the MamaRoo 4 base (click here for disassembly instructions). Once disassembled, use a sink or other basin and allow the straps to dangle from the central rail into soapy water.

Do NOT immerse the central rail into the water. Once clean, rinse and let it dry before reassembling the unit.

The seat fabrics (plush, classic and cool mesh) and the newborn insert are machine washable. It is recommended to wash them in cold water and the gentle cycle. Do not use bleach. Tumble dry separately on low heat and remove promptly from dryer.

First disassemble your MamaRoo 4 (click here for disassembling video). Once repackaged, store in a dry temperature-controlled area of your home.

Model 1026: Hold down the motion button for 3 seconds to turn the screen off.

Model 1037: Press the power button to the left of the LCD screen.

Models 1026 and 1037: The toy bar installs by inserting at a 90 degree angle, to the left or right of the seat and rotating into place.

 Model 4M-005 (2012-2014): The toy bar installs by inserting backwards and rotating it into place.

Model 4M-005 (2010-2011): They toy bar is designed to be loose-fitting for safety reasons (so it can't be used as a handle).

The power supply for the MamaRoo will work between 100 and 240 VAC (or between 50 and 60 Hz).